Fay Lacy

Fay Lacy is an experienced L&D Manager specializing in Operational Excellence at Biffa, where employment commenced in May 2011. Previous roles include General Operations Manager at The Vehicle Group, overseeing various business operations, and Deputy CEO/Business Manager at Age Concern Darlington, managing multiple operational facets and deputizing for the Chief Executive. Fay also served as Head of Business Support Services at Sciantec Analytical Services Ltd, leading Human Resource and Customer Services functions. Ongoing education includes pursuit of a Professional Diploma in Governance at The Chartered Governance Institute UK & Ireland, complementing a background in governance through the Chartered Secretaries Qualifying Scheme.