Roderick Brown

Director of Customer Success at Big Chalk Analytics

Roderick Brown has over 20 years of work experience. In 2021, they began working as a Senior Consultant at Big Chalk Analytics. From 2009 to 2021, they were a Client Insights Principal at IRI, where they were responsible for leading a client service team of five associates servicing six mid-market clients, generating over $8 million in annual revenue. Roderick contributed to brand growth of over 15% by delivering regular business reviews to larger clients with specific recommendations resulting in sales growth, and generated $1M+ in revenue growth by negotiating and delivering on the renewal of five multi-year client contracts protecting $7M+ in annual contract value. From 1997 to 2009, they worked as a Managing Director at Dechert-Hampe & Co., where they were responsible for high profile clients such as Mars, Red Bull, Ready Pac, Kellogg, and Best Buy. Roderick designed PetSource® Category Information Center, providing a library of over 700 PowerPoint slides containing updated account specific information based on sales, merchandising, and consumer panel data, and created a customer segmentation quantitative model with assistance from other DHC consultants, utilizing over 20 internal and external data sources to segment customers.

Roderick Brown received their MBA in Marketing from Indiana University - Kelley School of Business, and their Bachelor's Degree in Economics from St. Andrews University.

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