QI XIA is a Technical Lead at Big Bang, where responsibilities include optimizing business operations through the implementation and customization of various cloud-based solutions such as NetSuite ERP and Salesforce CRM. Previous roles at Big Bang include Senior Consultant and Consultant. Prior experience includes a position as Research Assistant at Concordia University, utilizing Python libraries such as Pandas and NumPy for data analysis, and serving as an Operations Assistant at SmartSun China, focusing on customer feedback and operational planning. QI XIA also worked as a Network Engineer at GDS Services Ltd., with a focus on maintaining network devices and ensuring network security. QI XIA holds a Master's degree in Applied Science from Concordia University and a Bachelor's degree in Network Engineering from Shanghai Maritime University.