Tabassum A.

Tabassum A. has extensive experience in customer satisfaction and social media management. Currently serving as Head of Department CSAT at bigbasket.com since December 2015, Tabassum A. has previously held roles at Accenture as a Lead from March 2014 to June 2015 and at HomeShop18 as Social Media Lead from October 2011 to February 2014. Additionally, Tabassum A. worked at HSBC as a Payment Officer from October 2007 to December 2011, showcasing a solid foundation in customer service and payment processing.