Chloe Kirk has extensive experience in customer service and technical support, having worked at BigChange since May 2017 in various roles, including RoadCrew Customer Service Manager, Senior Team Lead, Team Lead, and Support. Prior to BigChange, Chloe served as Helpdesk Coordinator at Masternaut from June 2015 to May 2017, where responsibilities included quickly resolving customer requests while adhering to established processes. Chloe holds a degree in Information Technology Management from Sheffield Hallam University and an OCR Level 3 National Diploma in IT from St Georges Academy, complementing a solid foundation in computing.
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