Leila Nelson is a Customer Success Manager at BigChange since April 2022 and has been with LexisNexis UK since May 2015, where roles include Customer Engagement Manager, Pre-Sales Product Specialist, and Account Manager. At LexisNexis, responsibilities include developing tailored training plans, addressing cancellation risks, identifying upsell opportunities, and ensuring customer retention. Leila Nelson leverages extensive product knowledge to enhance client outcomes in the legal, regulatory, and business information sectors. Leila Nelson holds a Bachelor's degree in Fashion/Apparel Design from the University of Leeds, earned in 2007.
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