Isadora D.

Isadora D. is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at BigCommerce since April 2021, where the focus is on enhancing the ecommerce experience for merchants at various growth stages. Previously, Isadora held multiple roles at Artesian Solutions, including Associate Customer Success Manager and Customer Success Associate, contributing to client relationship intelligence services for B2B sales. Experience also includes a role at HCL Technologies as an Xbox Certification Tester, ensuring the quality of media applications, and a position at McAfee as a Marketing Intern, where responsibilities included content management and event organization. Early career experience includes a supervisory role at Timberland, with training in staff management and customer service. Isadora holds a degree from Bournemouth University, completed in 2018.