Josh Popperwell is an accomplished Product Support Engineer at BigCommerce, utilizing expertise in code deployment reviews to enhance product stability and partner support. Previously, as a Technical Lead at Linnworks, Josh expanded the US Support Team and initiated a training program that elevated team capabilities. Earlier roles at BigCommerce included leading the Technical Support Team, where Josh emphasized talent development and engagement, and providing tiered technical support with a focus on complex problem-solving and partner communication. Josh's experience began at Blizzard Entertainment, where advanced customer support skills were honed through comprehensive assistance with game-related inquiries and issues.
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