Julian Tran is a seasoned Product Support Engineer at BigCommerce, where responsibilities include diagnosing complex platform issues and providing advanced technical support for B2B and enterprise merchants since April 2022. Prior experience includes serving as an Associate Implementation Project Manager at BigCommerce, focusing on B2B e-commerce solutions, and as an Implementation Project Manager at BundleB2B, managing project scopes for over 150 clients. Julian commenced a career in web development through an internship at Formula Fitness, following previous roles in e-commerce sales at Expert Power and operational leadership at Boba Time, Inc. Educationally, Julian holds a Bachelor's degree in Computer Science from California State University, Long Beach.
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