Morgane Le Roy is a Senior Customer Success Manager at BigCommerce since March 2021, where responsibilities include serving as the primary contact for 25 high-value clients and conducting quarterly roadmap reviews to align client objectives with platform developments. Prior to this, Morgane held various roles at Houzz from November 2017 to March 2021, including Customer Success Manager and Senior Account Manager, overseeing a diverse client portfolio, driving contract renewals, and leveraging product expertise for upselling opportunities. Morgane's earlier experience includes positions as Account Manager, Associate Account Manager, Associate Account Executive, and Sales Development Representative, focusing on outreach and onboarding for home design professionals in France. Morgane holds a Bachelor's degree in Sociology from Institut National Universitaire Champollion and completed a non-credit class in Marketing & Social Media at Long Island University.
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