Spencer Rutledge is a Quality Assurance Support Specialist at BigCommerce, where responsibilities include frontline technical support, timely response to user inquiries, and collaboration with cross-functional teams to resolve complex technical issues. Previous experience at Grubhub involved managing order deliveries as a Delivery Driver. Spencer also served as a Volunteer English Tutor, providing ESL training and coursework assistance. Additional roles include Service Writer at Bicycle Sport Shop, where order processing and inventory management were key tasks, and multiple volunteer positions at the Austin City Limits Music Festival and SXSW, focusing on customer assistance and enhancing festival-goer experiences. Spencer holds an Associate of Arts in Psychology from Austin Community College and a UX Design Certificate from Coursera.
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