Zack Jean is a Senior Technical Operations Leader with proven expertise in eCommerce, automation, and data-driven growth. Previously, Zack worked as a Chargeback Analyst at Accertify, Inc., where they successfully improved client chargeback win rates and onboarding processes. At Deckers Brands, Zack served in various roles, including Agile Scrum Master and Global eCommerce Operations Manager, driving significant sales increases and operational efficiencies through Agile methodologies and RPA initiatives. Currently, Zack is a Senior Manager at BigCommerce, continuing to leverage their extensive experience in technical operations.
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