BigCommerce (Nasdaq: BIGC) is a leading Open SaaS ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, Solo Stove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco and Sydney.

Business Intelligence

E-Commerce

Platforms

Software

BigCommerce

BigCommerce's headquarters in Austin, TX, United States

This department provides assistance and solutions for product-related inquiries and technical issues.

Technical Support

This department focuses on designing, building, and maintaining software applications to meet organizational and client needs.

Software Development

The Engineering and Technology team at BigCommerce is responsible for developing and maintaining the robust SaaS ecommerce platform that empowers merchants worldwide. This team includes infrastructure engineers, software engineers, solutions engineers, and technical project managers who work together to ensure the platform's enterprise-grade functionality, customization, and performance. They drive innovation, manage IT infrastructure, and provide technical support to ensure seamless operations and continuous improvement of the platform.

Engineering and Technology

This department focuses on ensuring customer satisfaction and success through effective support and management of client relationships.

Customer Success Management

This department focuses on analyzing and optimizing business processes and operations to enhance efficiency and effectiveness.

Business Operations

This department oversees the development and management of products from conception to market launch.

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Other teams

Software Development

Engineering and Technology

Customer Success Management

Business Operations

Product Management