Richie Gallagher currently serves as a Technical Account Manager at BigPanda since March 2024. Prior to this role, Richie held the position of TechOps Team Lead at AHEAD for a brief period in February 2024, and before that, worked as TechOps Team Lead at CDI LLC from January 2021 to February 2024, where Richie also served as Service Desk Engineering Team Lead. From August 2017 to January 2021, Richie was with High Availability, Inc., a CDI Company, fulfilling roles as Service Desk Engineering Team Lead, Service Desk Support Engineer, and NOC Analyst. Richie's career began at FS24-7 Ltd in 2017 as a Field Service Network Technician, focusing on the installation, maintenance, and troubleshooting of network systems.
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