Roger Luna

Roger Luna is a seasoned technology professional with extensive experience in technical support and mobile engineering. Currently serving as a Senior Technical Support Engineer at BigPanda since December 2019, Roger previously held various roles at Tecarta, Inc., where responsibilities included the development of native Android applications and enhancing app features to improve user satisfaction and interaction. Roger's background includes significant contributions as a Technical Support Engineer, where the development of a data pipeline resulted in a 90% increase in app content, and in earlier roles such as an intern, assisting in optimizing support processes and testing methodologies. With a Bachelor of Science in Computer Engineering from San Jose State University, Roger has consistently demonstrated a commitment to technical excellence and client satisfaction throughout a diverse career in the technology sector.