BigPay is one of ASEANs fastest growing fintech companies. We’re on a mission to challenge traditional banking by democratizing and decentralizing financial services across SE Asia. We believe everyone should have fair and transparent access to products and services that matter to them. We use data and technology to give back to consumers control of their money and improve their financial health - all at a lower cost.

Finance

BigPay

BigPay's headquarters in Kuala Lumpur, Malaysia

The Bangkok office focuses on driving growth and product development while ensuring compliance and financial analysis.

Bangkok

The Singapore office focuses on technology development, compliance, and information security for regional operations.

Singapore

This department focuses on creating and developing design solutions for products to enhance user experience and functionality.

Product Design

The Engineering and Development Team at BigPay is responsible for designing, building, and maintaining innovative financial technology solutions that enhance user experience and streamline services. This diverse team collaborates on mobile and backend application development, ensures software quality through rigorous testing, and addresses cybersecurity concerns, all while leveraging data to optimize performance. Their mission is to deliver seamless, secure, and efficient financial products that empower consumers across Southeast Asia.

Engineering and Development Team

The Customer Support and Experience Team at BigPay is dedicated to enhancing customer interactions and ensuring satisfaction throughout the user journey. They provide onboarding assistance, address inquiries, and manage feedback, working collaboratively to create a seamless and enjoyable experience for customers. By leveraging customer insights, the team strives to improve overall service quality and strengthen BigPay's mission of accessible and transparent financial solutions.

Customer Support and Experience Team

The Finance and Compliance Team at BigPay is responsible for ensuring the financial integrity and regulatory adherence of the company’s operations across Southeast Asia. They manage financial planning, risk assessment, and compliance with legal standards, while also implementing anti-fraud measures and due diligence processes. By leveraging their expertise in finance and compliance, the team supports BigPay's mission to provide fair and transparent financial services.

Finance and Compliance Team

The Operations Team at BigPay plays a crucial role in streamlining processes and enhancing efficiency across the organization. They focus on optimizing the international payments and marketplace functionalities, managing the value chain to ensure smooth operational workflows, and supporting the human resources needs in the APAC region. By leveraging data analysis and technological solutions, the team ensures that BigPay delivers exceptional financial services while continually improving customer experience and operational effectiveness.

Operations Team

The Leadership Team at BigPay is responsible for setting the strategic direction and vision of the company, ensuring alignment across all functions to drive growth and innovation in the fintech space. Composed of key executives, including the COO, CFO, and CTO, this team collaborates to enhance operational efficiency, oversee financial health, spearhead technological advancements, and promote a consumer-centric approach, all while pushing towards BigPay's mission of democratizing financial services in Southeast Asia.

Leadership Team

The Marketing and Strategy Team at BigPay drives growth and engagement by crafting innovative marketing strategies that resonate with consumers while challenging traditional banking norms. They leverage data analytics to optimize customer relationship management and enhance user experience, ensuring that financial services remain accessible and transparent across Southeast Asia. The team also collaborates with governmental bodies to advocate for supportive policies, ensuring that BigPay remains at the forefront of fintech innovation.

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Other teams

Engineering and Development Team

Customer Support and Experience Team

Finance and Compliance Team

Operations Team

Leadership Team

Marketing and Strategy Team