The Cole Commitment
Setting the standard for quality and dependability is the commitment of the Cole Automotive Group.  Our reputation for integrity, professionalism, and honesty is something we take seriously and what you can expect from us in every transaction from the most routine service application to the major purchase of a new family vehicle.  Our goal is to never waiver in our effort to provide the highest standards of customer service and to treat every customer as we would guest in our own homes.

•You will find a committed and trained sales and service staff with years of experience and a burning desire to satisfy all of your needs.  As our customer you can expect excellent service before, during and after the sale.  That’s what makes shopping with us a superior car-buying experience.  We remind each other every day that we would not be in business without you. We value your opinion and making you satisfied is our most important goal.
  
•Not only has every product specialist, service consultant and technician completed a training course focusing on product knowledge and customer satisfaction, they also attend weekly information sessions to keep abreast of changes or enhancements on all makes and models Nissan, Honda, Subaru, Kia & Preowned.

•We understand that your time is very valuable and our first impression means everything to you.
  
•Our sales staff builds relationships with each customer they come in contact with whether it be in the service department, parts department or sales department.
  
•We also understand the value that customers place in building a relationship with one salesperson and being able to buy several different vehicles from one point of contact, so we encourage our sales staff to deliver the very best in service no matter what.

Retail

Bill Cole Automall

Bill Cole Automall's headquarters in Ashland, KY, United States

Mark Williams

Tia Younger

Josh Pike

Thomas Johns

The Sales Team at Bill Cole Automall is responsible for engaging with customers to understand their vehicle needs, providing informed advice on various car models, and facilitating the purchase process. This team ensures a superior car-buying experience by building lasting relationships, offering personalized service, and maintaining thorough product knowledge through continuous training. Their commitment to customer satisfaction is reflected in every interaction, from first inquiry to post-purchase support.

Bill Cole Automall

Org chart

Teams

Sales Team

Offices

Bill Cole Automall

Org chart

Teams

Sales Team

Offices

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