Caroline Harriott is a seasoned professional in product research and user experience, currently serving as a Senior Staff Product Researcher at BILL since April 2022, where responsibilities include leading product research for the Platform segment. Prior experience includes a role as Principal UX Researcher at Capital One, focusing on the Giga spender segment and collaborating with third-party payment partners for Small Business Card designs. Caroline also held positions at Piaggio Fast Forward as a Senior Researcher in Product Innovation, where contributions spanned product pipeline research and human-robot interaction, and at Draper as a Senior Member of Technical Staff, focusing on various advanced technologies. Educational qualifications include a Ph.D. in Computer Science and multiple degrees from Vanderbilt University and the University of Virginia.
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