Francesca A. is a seasoned professional with extensive experience in payment operations and implementation consulting, currently serving as a Payment Operations Analyst - International Payments at BILL since October 2018. Francesca has held multiple roles at BILL, including Sr. Implementation Consultant and Implementation Consultant, focusing on onboarding processes for various customer segments and providing one-on-one customer support. Prior to BILL, Francesca worked as an Administrative Assistant at ADESA and as a Content Analyst at Google via Accenture, where responsibilities included content review and market research. Additionally, Francesca has experience in sales and customer service, having worked as a MKT & Sales Executive at LeverIT and as a Hotel Concierge at Disney Parks & Resorts. Educational qualifications include a Certificate in Accounting and Finance from Foothill College and a Bachelor's in Business Management from Tompkins Cortland Community College, as well as a degree in Service Management from Universidad de Piura.
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