Janelle Larson

Product Knowledge Specialist, Sr at Bill.com

Janelle Larson has extensive experience in sales support and customer service roles. Janelle has worked in various positions such as Sales Support Supervisor, Sales Coordinator, Product Knowledge Specialist, Senior, CS Knowledge Producer, Customer Advocate Team Lead, and Tier 2 Customer Support Representative. Janelle is skilled in workforce management, maintaining service levels, and creating a high-quality work environment for their team.

Links

Timeline

  • Product Knowledge Specialist, Sr

    November, 2021 - present

  • CS Knowledge Producer

    January, 2019

  • Customer Advocate Team Lead

    August, 2017

  • Tier 2 Customer Support Knowledge Advisor

    April, 2016

  • Tier 2 Customer Support Representative

    December, 2014

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