Jillian Whan currently serves as the Director of Risk Operations at Bill.com, a position held since March 2021, after progressing from Senior Manager of Risk Operations. Prior to Bill.com, Jillian worked at PayPal as Manager of MRC Seller Risk Operations from August 2020 to March 2021. Jillian's experience also includes a significant tenure at Braintree from June 2014 to August 2020, where roles included Risk Team Manager for both Core Markets and EMEA, as well as Risk Analyst for North America. Earlier career experiences include positions at Breadcrumb by Groupon as a Risk Operations Representative and at Abercrombie & Fitch Co. as Chargeback Coordinator and Fraud Analyst. Jillian holds a Bachelor of Arts in Linguistics from The Ohio State University, earned in 2011.
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