Josh Keen

Josh Keen has extensive experience in customer success and account management, currently serving as a Mid-Market CSM at BILL since March 2022. Prior to this, Josh held various positions at Nexis Response, a Mead Group Company, including Director of Sales Account Management, where responsibilities included managing client relationships and overseeing the sales pipeline. Additional roles at Nexis include Account Executive and Product Marketing Manager, significantly contributing to client engagement and product knowledge. Experience also includes serving as Principal at Firestorm Solutions, LLC, and IT Project Manager at multiple organizations, including Farallon Risk Group LLC and WaveStrong, Inc. Josh Keen is a Biola University Crowell School of Business alumnus.