Justin Karcher is a Software Engineer II specializing in Growth at Bill.com since April 2022, where responsibilities include developing and optimizing cloud-based features to enhance customer acquisition and retention. Prior experience includes serving as Customer Service Operations Manager at Invoice2go, focusing on service excellence and customer experience, and roles in customer service at T-Mobile and FCR. Justin's career began at Office Depot as a Technology Support and Senior Sales Consultant, and includes academic roles at Western Oregon University. Justin holds a Bachelor's degree in Computer Science from Western Oregon University and an Associate of Arts and Sciences degree in Computer Science from Tacoma Community College.
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