Karin Hernandez is an experienced professional with a diverse background in writing, customer support, and risk operations. Beginning as a freelance writer from May 2012 to February 2017, Karin specialized in business writing and financial topics for various clients, including The Motley Fool and Seeking Alpha. Transitioning to a role as a Customer Success Specialist at BILL in February 2017, Karin focused on assisting users with an online accounting solution. In April 2024, Karin advanced to the position of Risk Operations Analyst at BILL, responsible for identifying potential fraudulent activities while maintaining compliance and customer relationships. Previously, Karin held several roles at Campbell-Ewald, including Sr Project Manager and Business Manager for digital initiatives. Karin earned a Bachelor of Science in Business Administration from Georgetown University in 1987 and completed a rigorous science curriculum while pursuing a Master's degree in Pharmacy from January 2009 to March 2011.
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