Kaylen Warren

Kaylen Warren is a seasoned professional in product management and customer success with extensive experience at BILL since 2014. As Lead Product Manager, Kaylen implemented a discovery strategy that increased customer engagement by 70% and developed a new interface that drove a 25% adoption rate in payment products. Prior roles included Senior Product Manager, Staff Program Manager for Strategic Partnerships, Manager of Customer Success, Implementation Lead, and Technical Support Representative, showcasing a strong track record in project management, partner collaboration, and customer satisfaction with consistent high ratings. Kaylen also gained international experience as an EPA Intern at the European Parliament, focusing on critical issues impacting the European Union. Kaylen holds a Bachelor of Arts in Political Science and Government from Furman University.