Latisha Brown is a skilled Customer Support Supervisor at BILL since April 2022, where responsibilities include conducting team meetings, training sessions, and collaborating with cross-functional teams to solve complex customer issues. Previously, Latisha served as a Training Delivery Specialist at Asurion from May 2020 to April 2022, where a focus on superior customer service and professional development contributed to team alignment. Prior experience includes a role as District Manager at Boost Mobile from January 2017 to May 2020, tasked with enhancing sales and operational efficiency while fostering customer loyalty. Latisha started a career in customer service as a Customer Service Lead at Convergys from September 2011 to January 2017, where proactive strategies were developed to improve customer satisfaction. Educational background includes a High School Diploma obtained from Kenwood High School in 2011.
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