John Floyd

John Floyd is a seasoned professional in credit and collections, currently serving as a Senior Business Consultant at Billtrust since November 2018. With extensive experience managing teams in various roles, Floyd has developed expertise in implementing collections solutions, analyzing trade data, and crafting credit guidelines. Previous positions include Manager of Credit and Collections at NFI, where oversight of a team was crucial, and a long tenure at McGraw-Hill Education, where responsibilities ranged from managing offshore collections staff to negotiating settlements and addressing escalations. Floyd possesses a strong educational background, holding a Bachelor of Arts from Southern New Hampshire University and an Associate of Arts from Mercer County Community College, along with a certification from the Connecticut School of Broadcasting.