Lucy Hull is an experienced program and customer experience manager with a demonstrated history of success in managing team performance and operations across various organizations. At Binance.US, Lucy focuses on aligning team performance with organizational goals and fostering accountability through effective coaching. Prior experience includes serving as a Customer Experience Lead at Quibi, where responsibilities involved managing ticketing operations and producing insightful performance reports. Earlier roles at Hulu involved overseeing tier 1 viewer experience advocates and publishing key performance metrics, while as Production Manager for A Cut Above the Rest Productions, Lucy coordinated travel and logistics for a large production crew. Lucy earned a degree from Penn State University from 2007 to 2011.
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