Carlos Crispim is a Senior Customer Service Training Manager currently at Binance, where they leverage their extensive experience in Learning and Development, project management, and customer excellence. They previously held roles as Training & Enablement Manager at Emma – The Sleep Company and Sales Training & Enablement Associate at CloudKitchens. Their background includes positions as a Learning Specialist and Training Lead focused on Trust & Safety for Airbnb, emphasizing training program evaluation and development. Carlos holds a degree in Línguas e Literaturas from Universidade de Évora and is Microsoft certified in Information Technology.
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