Hakam Shehabi has extensive experience in customer service and team leadership within the tech and gaming industries. As a Customer Experience Team Leader at Crypto.com from January 2022 to April 2024, Hakam managed customer service operations to enhance user satisfaction. Currently serving as a Customer Service Specialist and Team Lead at Binance since August 2022, Hakam continues to develop skills in customer engagement and team management. Prior experience includes leading a customer service team at TELUS International Bulgaria from April 2019 to January 2022, where Hakam focused on delivering exemplary service for a major gaming client. Hakam's educational background is from New Bulgarian University.
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