Joann Ooi

Joann Ooi is a seasoned Customer Service Specialist with extensive experience in online customer support, having worked with prominent companies such as Binance and Milargo Creation, where responsibilities included addressing customer inquiries and resolving issues effectively. Joann's career in customer service began as a Sales Representative at Case Story Mobile Accessories and later included roles at Maxis and Vivo smartphone, focusing on building customer relationships and driving sales. With a Bachelor's degree in Marketing from SEGi University & Colleges, Joann also gained valuable experience as a Marketing Executive and Intern in various organizations, enhancing skills in customer relationship management and business development.