Ryan Heng

Ryan Heng is an experienced cybersecurity professional currently serving as a SOC Analyst II at Binary Defense since April 2023. Prior experience includes a role as a Cyber Security Analyst 2 at Capgemini, where responsibilities involved monitoring client networks, responding to alerts, analyzing network traffic, developing new detections, and enhancing service capabilities. Ryan also held positions at ESET North America, first as a Malware Support Agent and later as a Technical Support Level 3 Agent, providing advanced software support and conducting forensic analysis on malware incidents. Earlier work as a Business Support Engineer at ESET involved technical support and training for users and resellers. Ryan holds a Bachelor of Science in Information Systems Security from ITT Technical Institute.