Simon Shaw

Simon Shaw has extensive experience in the field of technical service and support, currently serving as a Field Service Engineer at Bio-Strategy Ltd since March 2015, where responsibilities include conducting scheduled maintenance, repairs, and installations of laboratory equipment. Prior to this role, Simon worked at Microsep (Pty) Ltd from May 2004 to March 2015 as a Senior Field Service Technician, focusing on customer marketing, fault finding, and error diagnosis of equipment. Earlier experience includes a tenure at Teraoka S.A from May 1996 to December 2001, where Simon advanced from Service Technician to Service Manager, overseeing a team, managing stock procurement, and ensuring high standards in customer service and technical support.