Hamza Mir is a Principal IT Analyst at Biogen in Luterbach, Switzerland, where they focus on IT support, infrastructure reliability, disaster recovery, and project delivery. Having previously served as a Senior Deskside Support Analyst, Hamza has developed expertise in customer service, troubleshooting, and deploying IT solutions. Their career began at Insight as an IT Support Analyst, where they honed their skills in IT processes and user experience. Hamza's dedication to professional growth and technology has been recognized through multiple awards. They are committed to staying updated in cloud technologies, AI, and modern workplace solutions.
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