John Moquin

John Moquin is a PMP Certified IT Service Management Professional with extensive experience in application implementation, product management, system administration, and network solutions. Currently serving as the Associate Director of Information Technology at Biogen, John manages ITIL Event Management and Continual Service Improvement practices while overseeing strategic plans and project schedules. Previously, John held roles such as Senior ITSM Process Owner at Takeda and ITSM Program Manager at Partners HealthCare, where notable achievements included significant reductions in report turnaround times and improvements in service management systems. John possesses a Bachelor's Degree in Chemistry from Tufts University and is recognized for their strategic approach and effective communication skills across various levels of an organization.