Joy Immanuel is a seasoned IT professional with 16 years of experience in consulting, business analysis, and project management, specializing in CRM, data warehousing, and enterprise mobility solutions. Currently serving as the Deputy General Manager at HCLTech, Joy leads digital consulting initiatives in the commercial pharma sector. Previously, Joy held significant roles at Biogen and IKEA, successfully managing complex projects related to customer data assessment and multi-channel transformations across multiple countries. Joy holds an MBA in Systems and Finance from Amrita School of Business and is certified as a SAFe 5 Agilist and PM/PO.
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