Mark Alexander

Mark Alexander is an experienced IT professional currently serving as Associate Director of MSP Service Management and IT Change Manager at Biogen since October 2018. Prior to this role, Mark held the position of IT Change Manager and Project Manager at Credit Suisse from August 2009 to September 2018, where responsibilities included managing various projects focused on process improvements, system enhancements, and regulatory reporting. Mark was instrumental in capturing and documenting business requirements for the Asset Servicing sector using agile methodologies and produced essential project documentation while collaborating with both Business and IT stakeholders. Mark holds a Bachelor's degree in Business Administration and Finance from North Carolina State University, completed in 2009.