Michelle Lyons is an experienced bilingual Patient Reimbursement Case Manager at BioScript Solutions, with a strong background in supporting patients from diverse backgrounds and coordinating specialty care. Michelle has played a key role on cross-functional teams, collaborating with medical professionals to enhance patient support. Previous positions include Human Services Counsellor at St. Michael's Hospital and a student placement at ADAPT, focusing on alcohol, drug, and gambling assessment and treatment. Earlier experience includes horticulture with the Town of Oakville, where Michelle demonstrated expertise in plant care and landscape design, as well as customer service roles at The Keg Steakhouse + Bar, honing resilience and multitasking abilities. Educational qualifications include an Honours Bachelor of Science in Biology and Psychology from Queen's University and an Ontario Graduate Certificate in Addictions and Mental Health from Humber College.
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