BioTouch is a single-source, national provider for every mission-critical kitting and logistics need. We partner with a wide range of medical facilities and healthcare providers to bring a broader, bigger, and better level of care to healthcare delivery.

Our uniquely integrated service capabilities help you simplify healthcare delivery, spanning medical kit and supply distribution, printing, logistics, temperature control, and last-mile services.

Health Care

Logistics & Supply Chain

Printing

BioTouch

The Providence office focuses on solutions development, print operations, client management, and life sciences.

Providence

BioTouch's headquarters in West Haven, CT, United States

The Idaho Falls office likely supports logistics and client management, coordinating operations and warehouse activities.

Idaho Falls

Ruth Abdulmassih

Rob Sterud

Julian Carroll

Jamey Halley

Greg Anglum

Paul Mauerman

Eric Marlin

Skipper Schofield

Johnny Walston

Bhavna Parekh

Kevin T. S. Riley

Paul O'Connell

Andrew Mikulecky

Robin Hooker

Steve Jensen

The Customer Success and Account Management team at BioTouch is dedicated to ensuring the satisfaction and retention of our healthcare partners. This team fosters strong relationships by managing accounts, addressing client needs, and providing seamless support for our integrated service capabilities, including medical kit and supply distribution, logistics, and last-mile services. They focus on proactive engagement, problem-solving, and optimizing the overall experience for our clients in the healthcare delivery sector.

Customer Success and Account Management

This department is responsible for overseeing customer accounts and ensuring client satisfaction by managing relationships and operational support.

Account Management

This department oversees the planning, execution, and delivery of projects across various initiatives.

Project Management

This department provides technical support and troubleshooting for IT-related issues to ensure smooth operations and user satisfaction.

IT Support Services

This department oversees the planning, coordination, and execution of operational strategies to enhance organizational efficiency.

Operations Management

This department oversees financial planning, reporting, and control within the organization.

BioTouch

Org chart

Teams

Customer Success and Account Management

Account Management

Project Management

IT Support Services

Operations Management

Finance Department

Offices

BioTouch

Org chart

Teams

Customer Success and Account Management

Account Management

Project Management

IT Support Services

Operations Management

Finance Department

Offices

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