Stephan Garrett

Stephan Garrett is an experienced Customer Solutions Manager at BIOTRONIK, where responsibilities include building and managing a new Customer Solutions department, developing training materials, and optimizing forecasting and budgeting processes. Prior to this role, Stephan served in various positions at Netflix, including Customer Service Research Supervisor and CS Global Support Supervisor, where significant improvements in productivity and customer service processes were achieved. Early career experience includes leading a chat pilot program and acting as a Customer Service Representative. Stephan holds a Bachelor's degree in History from Willamette University.