Winston Minge

Senior Application Administrator at Bird

Winston Minge has a diverse work experience in the field of IT. Winston started their career with Above Security (previously Seccuris Inc.) in 2012 as an Operations Analyst, where they provided Tier 1 support for various applications and performed tasks such as incident troubleshooting, maintenance, and inventory management. In 2014, they joined Bird Construction as a Client Services Helpdesk Technician, responsible for addressing end-user IT problems.

Throughout their tenure at Bird Construction, Winston held multiple roles. Winston worked as an Application Services Administrator, providing Tier 2 support for the company's application support team. Their responsibilities included resolving issues, maintaining development and production environments, and deploying scripts and procedures for various applications such as Viewpoint ERP, SharePoint, and Skype for Business.

Winston later became the IT Client Services Supervisor, leading a helpdesk team that handled IT support for internal and external clients of Bird Construction. Their role involved managing end-user calls, resolving IT problems, and ensuring responsive and customer-focused support.

In their most recent position at Bird Construction, Winston served as a Senior Application Administrator. The details of this role were not provided in the structured information, but it can be assumed that it involved overseeing application-related activities and providing advanced support.

Overall, Winston Minge has gained valuable experience in application administration, IT support, team leadership, and troubleshooting throughout their career.

Winston Minge completed their education at the Manitoba Institute of Trades and Technology from 2011 to 2012. They obtained a degree in Microcomputer Systems Technician with a focus on Information Technology. Additionally, Winston has acquired several certifications, including the Microsoft 365 Certified: Fundamentals from Microsoft in March 2023, the M55033 - SharePoint 2013 Site Collection and Site Administration from Global Knowledge in April 2019, and the Microsoft Specialist: Windows 7, Configuring from Microsoft in September 2013.

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Timeline

  • Senior Application Administrator

    January, 2022 - present

  • Application Services Administrator

    April, 2020

  • IT Client Services Supervisor

    April, 2019

  • Client Services Helpdesk Technician

    March, 2014