Joel R is an experienced support specialist currently employed at MessageBird since January 2021. Previously, Joel held support management roles at BlackVPN from 2016 to 2019, and served as a Support HUB Engineer at Oracle from 2007 to 2014, providing corporate accounts support for various Oracle products. At British Telecom Global Services Netherlands from 2003 to 2007, Joel was a key account network engineer managing customer communication, troubleshooting, and overseeing ticketing operations for Scandinavian clients. Earlier roles included telecommunications engineer specializing in Ericsson AXE systems at Telia, where Joel supervised a large support center, and hosted a radio show at K103, focusing on electronic music.
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