KW

Keith Wright

Senior Technical Support Engineer at Bird

Keith Wright is a Senior Technical Support Engineer at Bird, with a focus on tier 2 queue support for Momentum and PowerMTA software as well as enterprise-level support for the SparkPost cloud product. Prior experience includes system administration at Kaztronix LLC, where script development and on-call support for Apache Hadoop clusters were key responsibilities. Keith has also worked as a Hosting Engineer at Edge Hosting, providing server maintenance and troubleshooting for various server architectures. Additional roles include Managed Services Technician at ServInt, where extensive work was done across a large number of servers, and customer/tech support at Comcast Cable Services. Keith initiated a career in web development at the University of Maryland, contributing to several web projects. Education includes a degree in Web Development from the University of Maryland and training from Lincoln Technical Institute.

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