Wilson Hui

Wilson Hui has over 25 years of work experience in technical support, project management, and account management. Wilson started their career in Ericsson Hong Kong as a Senior Support Engineer in 1996 and worked there for four years. Then, they joined Level 3 Communications and worked as a Senior Technical Customer Account Manager for a year. After that, they joined Logica as a Project Manager for two years. Later, they joined Zi Corporation as a Professional Services Manager for six years, followed by Skype, Engagement Engineering, Microsoft as a Partner Technical Consultant for five years. Wilson worked in Twilio as a Senior Manager for Technical Support, APJ for seven years, and currently, they are working in MessageBird as a Senior Technical Account Manager.

Wilson Hui obtained a master's degree in E-Commerce & Internet Computing from The University of Hong Kong from 2002 to 2004. Wilson also obtained several certifications including "ISO 27001:2013-Compliant Cybersecurity: Getting Started," "Intro to Service Management with ITIL© 4," "Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts," and "Quality Management Foundations" from LinkedIn in March 2023.