Arup D.

Arup D. is an accomplished Customer Success Manager with extensive experience in client relationship management and customer service across various industries. Currently serving at Birdeye since May 2024, Arup previously held similar roles at OnceHub from April 2021 to April 2024, where a focus on client satisfaction through regular check-ins and tailored training sessions was maintained. Prior experience includes managing operations as a Team Leader at iEnergizer, where cross-functional collaboration and operational efficiency were prioritized, and previous customer service roles at EXL and as a Senior Customer Service Representative for diverse gaming products. Arup D. holds an MBA in Operations Management and Supervision from the Rajiv Gandhi Institute of Management and Technology, complementing a BBA in the same field from the same institution.