Divya Sharma

Divya Sharma is a seasoned Senior Customer Success Manager at Birdeye, specializing in the Mid-Market segment with extensive experience in driving customer satisfaction and retention. Divya has previously held roles as Customer Success Manager at 6sense, where responsibilities included managing client relationships, executing team meetings, and analyzing client feedback. Prior positions include Key Account Manager at Concentrix Daksh Services, Entrepreneur at RDClub 147 LLP, Client Relationship Manager at HCL Technologies, and Customer Relationship Executive at Convergys India. Divya holds a Bachelor of Technology in Computer Engineering from OPJS University, attained between June 2014 and July 2018.