Rohit Sharma

Rohit Sharma is a seasoned professional with extensive experience in account management and customer success across various industries. Currently serving as the Director of Global Account Management at Birdeye since May 2020, Rohit leads global strategies to enhance customer success, retention, and revenue growth. Prior to this role, Rohit held positions at Birdeye including Senior Manager Account Management and Team Manager - SMB Customer Success, managing large portfolios and teams to drive product adoption and customer satisfaction. Rohit's career began at ICICI Securities and Dell, followed by notable roles at WizIQ, where management of a $2.5M ARR business and training initiatives were prominent. Educationally, Rohit holds a Bachelor of Commerce degree from Panjab University.