Nicholas James

Nicholas James is a skilled System Engineer with a robust background in IT support and consulting. Currently working at Bit by Bit Computer Consulting since October 2020, Nicholas excels in addressing support tickets and ensuring high levels of customer service. Prior experience includes roles as a System Engineer at Fairdinkum Consulting and as an IT Support Specialist at Memorial Sloan Kettering Cancer Center, where Nicholas was involved in imaging Windows 7 PCs and domain management. Earlier roles include IT Support Technician at the NYC Department of Education, where hardware and software troubleshooting was paramount, and Early Intervention Program Tech at Public Health Solutions, focusing on database management. Nicholas holds a Bachelor of Technology in Computer Engineering Technology and an Associate of Arts and Sciences in Electromechanical Technology from City Tech, CUNY, along with a high school diploma from the High School of Arts and Technology @MLK.