Robert Botez is an experienced Operations Director at Bitsoft and the founder of PRO-Training Solutions, a training and development company established in 2017. With over 13 years in the collection and BPO industry, including 9 years in management, Robert has excelled in developing teams, designing strategies, and enhancing workflows while managing up to 200 FTEs. Previously, Robert served as Commercial & Collection Recovery Director at Sfera Credit and held various management roles at APS Romania and Asset Portfolio Servicing Romania. Robert holds a degree in Philosophy and Social Political Sciences from "Alexandru Ioan Cuza" University.
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