Mai Farouk

Mai Farouk has a diverse work experience spanning from 2011 to 2023. Their most recent role is as a Project Manager at Bit68, starting in May 2023. Prior to that, they worked as an Account Manager (Customer Success) at e-motion digital creative agency from January 2022 to May 2023.

Before their role at e-motion, Mai worked as a Senior Product & Graphic Development Specialist at Nagwa from April 2018 to January 2022. Their responsibilities included drawing and editing figures using various programs to ensure high quality and consistency.

From August 2016 to April 2018, Mai worked as a Product Development Specialist (Graphics solutions) at Hindawi Publishing, where they drew and edited figures and ensured accuracy and consistency in the final format.

Mai also has experience working as a Media Coordinator & Graphic Designer at the Central Agency for Public Mobilization and Statistics (CAPMAS) from March 2016 to August 2016.

Additionally, they worked as a Logistics Management Specialist and customer success at 3A International Freight Forwarding from June 2014 to March 2016, and as a Market Research Interviewer at Nielsen Company from February 2014 to June 2014.

Earlier in their career, they worked as an Account Manager at Bescletta from December 2013 to February 2014, as a Marketing Coordinator & Pre-sales at Ocean Express from November 2012 to November 2013, and as a Business Development Executive at Summit in 2011.

Overall, Mai Farouk has gained extensive experience in project management, customer success, graphic development, market research, and logistics management throughout their career.

Mai Farouk obtained a Bachelor of Arts (BA) degree in Mass media - Radio & Television from Helwan University, where they studied from 2008 to 2012. Mai then pursued a Master of Arts (MA) degree in Film/Cinema/Video Studies from the Academy of Arts, which they completed between 2015 and 2017.

In 2021, Mai Farouk obtained a Nanodegree in Digital Marketing from Udacity. Mai also holds additional certifications in Critical Thinking and Customer Success Management Fundamentals, obtained from LinkedIn in January 2021.

Additionally, Mai Farouk completed their secondary education at Heliopolis Secondary School for Girls from 2005 to 2008. No specific field of study is mentioned for their secondary education.

Mai has also acquired certifications in Business Process Outsourcing, Digital Marketing Fundamentals, Graphic diploma, and How to Manage Customer Feedback. The institutions and completion dates for these certifications are not provided.